How can we help?

Find answers about Hiros, your account and how the process works.

How Hiros works

What Hiros is, how the online process works, and who is involved in your care.

Medical decisions, eligibility, extra information, and follow-up.

Who can see your information, data requests, and discreet communication.

Who can prescribe, what happens after a prescription, and fulfilment.

Delivery, tracking, packaging, and changing an address.

Pricing, payments, refunds, and how to reach us.