Find answers about Hiros, your account and how the process works.
Hiros is a digital platform designed to make accessing care for personal health concerns simpler and more private. The platform helps you complete the initial steps online and connects you with independent licensed healthcare professionals where medical assessment is required.
You start by selecting your concern and completing a guided online assessment. Your information can then be shared with an appropriate licensed healthcare professional for review. Depending on your situation, additional information or a consultation may be required before any medical decision is made.
No. Hiros provides the technology and digital experience that helps facilitate access to care. Medical assessments, diagnoses, prescriptions and other clinical decisions are made independently by appropriately licensed healthcare professionals.
Not necessarily. Parts of the process can be completed remotely. Whether an in-person appointment or additional examination is necessary depends on your individual situation and is determined by the healthcare professional involved in your care.
Hiros is being developed around personal health concerns that people may prefer to approach privately and conveniently. Available pathways are shown on the platform and may expand over time.