Find answers about Hiros, your account and how the process works.
Who can see my information?
Access to your information is limited according to its purpose. Information needed for a medical assessment may be made available to the healthcare professional involved, while Hiros may process information required to operate the platform. Further details are provided in our Privacy Policy and KVKK information notices.
Does Hiros keep my information private?
Hiros is designed with privacy in mind, particularly because personal health concerns can involve sensitive information. Personal data is handled according to applicable privacy and data-protection requirements.
Will anyone know what I’m using Hiros for?
We aim to keep communication discreet and only use personal information for the purposes explained to you. Where physical delivery is involved, we also aim to keep packaging appropriately discreet.
Can I request access to or deletion of my information?
You can contact us regarding your personal data and exercise applicable rights under Turkish data-protection law. Certain information may need to be retained where there is a legal obligation to do so.
Why do you need personal information?
Different information is required for different purposes. Some information enables Hiros to operate your account and the platform, while information required for medical assessment is used within the healthcare process. We aim to collect only information that has a legitimate purpose.