How much does Hiros cost?
Pricing depends on the service you choose. Any applicable costs will be shown clearly before you make a payment.
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Payments & support
Find answers about Hiros, your account and how the process works.
Are there any hidden fees?
We aim to show applicable Hiros charges clearly before payment. Where a separate healthcare provider, pharmacy or other third party charges for a service, this should also be made clear during the relevant part of the process.
How can I contact Hiros?
You can contact the Hiros team directly through our support channels. During our initial launch, we’re keeping support deliberately personal so that questions can be handled by a real member of our team.
Can I contact you through WhatsApp?
Yes. You can reach the Hiros team through WhatsApp for questions about Hiros, your account and how the process works.
Can Hiros support answer medical questions?
Our support team can help with the Hiros platform and process, but cannot provide medical advice. Questions about symptoms, side effects, diagnoses or treatment decisions should be addressed by an appropriate healthcare professional.